Never lose a customer to a missed call.

Guarantee A

We finish your setup within 48 hours of receiving your completed onboarding form, or your first month is free. Texting goes live once the carriers approve your business texting registration (A2P 10DLC), usually within 1–3 weeks [VERIFY: typical carrier approval time]. That timing is up to the carriers, not us. We'll keep you updated, and billing starts only when texting is live.

• “Set up” means your system is built and tested and your carrier registration is filed, so the only step left is carrier approval.
• The 48 hours start when we receive your completed onboarding form. Carrier approval time isn't counted, because the carriers control it.
• Billing starts on the day texting goes live, not at checkout. [VERIFY: set up checkout so nothing is charged before texting is live.]

Guarantee B (pilot terms)

If fewer than 5 missed callers are rescued in your first 30 days live, your second month is free.

• A “rescued missed caller” is a caller whose call to your business went unanswered and who replied to the automatic text, as counted by the system. The count is shown in your monthly report, so you can check it.
• It applies only if your business missed at least 15 calls in those 30 days. If you missed fewer, there wasn't much to rescue, and we'll tell you that honestly in your report.
• You must keep call forwarding (the connection to your business number) active, and your onboarding form must be complete.
• One free month per client. The 30 days start when you go live, after carrier approval.
• The numbers 5 and 15 are pilot terms. If we change them, the change applies only to clients who sign up after the change.

How we honor them: we apply both guarantees automatically, so you don't have to ask. A free month covers the plan and any add-on: we refund that month's fees to your card within 10 business days, or, if they haven't been charged yet, we don't charge them. If you think we missed one, email support@getevergood.com and we'll check the system count with you.

Each guarantee can be earned once per client. Neither guarantee is a refund of any other month, and neither changes your right to cancel anytime.

Both guarantees are made by Baxter Ventures, LLC, doing business as Evergood Communications, 4145 Gessner Rd, Ste B #420, Houston, TX 77080, support@getevergood.com. Our Terms of Service will include these same terms. [VERIFY: update Terms Sections 4, 5 and 7 to match before launch.]

Keep them. This backs them up. It only texts callers nobody could answer, like when they're on another line, at lunch, or after hours, so every caller still hears from you.

No. It's month-to-month. Cancel anytime by email or in your account, with no phone call needed. Service runs to the end of the month you paid for.

No. You can sign up online without talking to anyone. If you'd like to ask questions first, book a free 15-minute call with an Evergood specialist.

We set everything up within 48 hours of your completed onboarding form, or your first month is free. Texting goes live once the carriers approve your business for texting, a required registration we file for you. That usually takes 1–3 weeks [VERIFY: typical carrier approval time], and you don't pay until it's live. All we need from you is a 10-minute form: business name and number, hours, services, your Google review link, and who gets urgent alerts. There's no new software to learn.

Yes. Your number doesn't change. Calls you miss are passed to our system, which texts the caller back.

Yes, when it's done right, and we do it right. We only text people who called your business or agreed to hear from you. No cold texts, no bought lists. Every first text explains how to opt out (reply STOP), and opt-outs are honored automatically.

It's an optional add-on (+$200/mo) that answers incoming calls only, collects the details, and sends urgent calls straight to you. It never makes sales calls, and it isn't an emergency service: callers with an emergency are told to hang up and call 911.

Yes. Each location gets its own setup and monthly report, with one dedicated specialist for all of them. Pricing is per location. For multi location pricing, email support@getevergood.com.

Keep your software. We cover the calls you can't answer. Every rescued caller's name, number and message is texted and emailed to you right away, so it works alongside any software. Jobber and Housecall Pro can usually also receive rescued callers as a new lead at no extra cost, depending on your plan with them. Other software, like ServiceTitan or pest control systems, may be connected as a custom setup for a one-time fee, quoted before any work starts. Evergood doesn't replace your CRM.

It stays yours. We use it only to run your texting and reports, and we never sell it. Details are in our Privacy Policy.